A comprehensive vehicle service management platform for a owner-operated mechanic workshop in Australia.

An owner-operated mechanic workshop needed a way to keep track of customers, their vehicles and their vehicles’ service history. The existing solution was a Microsoft Access database that lived on their computer. The database had unorganised/duplicate entries with inconsistent content, misspellings and typos in key data such as phone numbers and names because data entry was done from memory. The database being portable and accessible anywhere was a key requirement.

A cloud-hosted web app which allows the user to keep track of the customer's information, a record of the key vehicle information and a record of each service that is performed by the mechanic. The application also provides some quality of life improvements such as generating customised reports for things like vehicles/services/service history, backup and export, automatic backups and audit logs.

• Keeps track of customers, their vehicles and their service records.
• Generate reports for vehicle information, service histories of a vehicle or an individual service record.
• Data validation and organisation.
• Multi-user support and management per instance.
• Permission controls and audit logs.